Terms and Conditions r77 — Complete Platform Usage Guide

This Terms and Conditions document constitutes a binding agreement between you ("Member" or "User") and r77 ("Company", "We", "Platform"). It governs your access to and use of all services, games, and features provided through the r77 platform at r77.cx.

R77 is an online entertainment platform offering a range of services including slot games, Live Casino, bingo, sports betting, and table games to eligible members. All services are provided subject to the terms and conditions stated herein, as well as any specific guidelines applicable to each game or promotion.

These Terms and Conditions should be read together with Privacy Policy and Responsible Gaming Policy r77, all of which together form the entire agreement between you and r77.

To register and use the r77 platform, you must meet all of the following eligibility requirements:

• Be at least 18 years of age at the time of registration.
• Have full legal capacity to enter into a binding agreement.
• Not be an employee, contractor, or representative of r77 or any of its affiliated companies.
• Never having been banned or blocked by r77 previously for any reason.
• Using the platform for personal entertainment purposes only and not on behalf of any third party.
• Not residing in a jurisdiction that prohibits or restricts participation in online gaming activities.

R77 reserves the right to verify your eligibility at any time and may require you to submit identity verification documents as part of our KYC (Know Your Customer) process. Failure to provide the required documents within the specified timeframe may result in temporary or permanent account suspension.

Each individual is only permitted to have one (1) r77 account only. Holding more than one account — whether using the same or different identities — is a breach of these terms and will result in the closure of all such accounts and the freezing of any funds held within them.

When registering, you are required to:

• Provide accurate, complete, and up-to-date personal information, including your full name, date of birth, valid email address, and phone number.
• Create a strong password for your account and keep it confidential from everyone.
• Agree that all information you provide is accurate and that you are responsible for its correctness.
• Notify r77 promptly of any changes to your registered information.

R77 reserves the right to reject any registration application without stating a reason, and reserves the right to close an account at any time if false information or suspicious activity is detected on that account.

R77 supports a variety of popular payment methods in Malaysia, including bank transfers, e-wallets, and cryptocurrencies listed in the platform's deposit section. All deposits are processed using secure encryption to protect your financial information.

• Minimum Deposit Limit: The minimum deposit limit is as stated in the platform's deposit section at any given time and may vary depending on the payment method.
• Source of Funds: All deposits must originate from a payment method registered in your own name. r77 does not accept deposits from credit cards or third-party accounts.
• Deposit Purpose: Deposited funds are solely for entertainment gaming purposes and may not be used as a savings instrument or for money transfers.
• Processing Time: Most deposits are processed instantly or within a few minutes, depending on the chosen payment method.

Withdrawing funds from your r77 account is subject to the following conditions, which must be met before any withdrawal request can be processed:

• Your KYC identity verification process must be fully completed.
• Any active bonus in your account must have met the specified rollover requirements.
• All deposited funds must have been wagered at least once (1x) before a withdrawal is permitted.
• Withdrawal requests must be made to the same payment method used for the original deposit, subject to exceptions approved by r77.
• The minimum withdrawal limit is as stated in the platform's withdrawal section.

R77 processes withdrawal requests within set business hours. Regular members can expect withdrawals to be processed within 1–24 hours. r77 VIP members enjoy prioritised withdrawals with shorter processing times. r77 reserves the right to request additional supporting documents before approving any large or suspicious withdrawal.

R77 offers a variety of bonuses and promotions from time to time. Each promotional offer has specific terms set out in the Promotions. The following general terms apply to all r77 bonuses:

• One Bonus at a Time: Only one bonus may be active in your account at any given time.
• Rollover Requirement: All bonuses are subject to the rollover requirements stated in the relevant promotion terms and must be fulfilled before bonus funds can be withdrawn.
• Validity Period: Each bonus has a specified validity period. Bonuses that are not redeemed within that period will expire automatically.
• Prohibition of Abuse: Any attempt to manipulate, abuse, or exploit the r77 bonus system — including creating multiple accounts to claim bonuses repeatedly — is prohibited and will result in the cancellation of all bonuses and account closure.

All games available on the r77 platform are operated in accordance with the specific rules set by the respective game provider. The rules for each game can be found within the game interface itself or in the platform's help section.

Members agree to comply with the following when playing on r77:

• Not using any automation software, bots, macros, or other technical tools to assist or automate gameplay.
• Not exploiting any bugs or technical vulnerabilities on the platform for unfair gain. Any bugs discovered must be reported to r77 customer support immediately.
• Not colluding with other players to gain an unfair advantage in any game, particularly in player-versus-player games such as poker.
• Accepting that the outcome of all games is final and cannot be disputed unless there is a clear and demonstrable technical error.

In the event of a technical failure affecting a game outcome, r77 reserves the right to void the round in question and return the original bet to the member's account. r77's decision in such matters is final.

R77 is committed to maintaining a safe, fair, and enjoyable gaming environment for all members. The following conduct is strictly prohibited on the r77 platform:

• Using abusive, offensive, threatening, or discriminatory language toward other members or r77 staff through the chat function or any other communication channel.
• Sharing your account login credentials with others or allowing another person to use your account.
• Attempting to access another member's account or disrupt platform operations through any technical means.
• Using the platform for any fraudulent activity, money laundering, or other illegal activities.
• Uploading or sharing unlawful, obscene, or rights-infringing content through the r77 platform.

Violation of any of the above codes of conduct may result in a warning, temporary account suspension, permanent account closure, and freezing of funds in the relevant account, depending on the severity of the violation.

By Member: You may close your r77 account at any time by contacting our customer support team. Before closure, ensure all pending withdrawals have been processed. Any remaining funds in your account at the time of closure will be returned to you via your original payment method, once all required security checks are completed.

By r77: r77 reserves the right to suspend or close any member's account without prior notice under the following circumstances:

• Violation of any term in this document.
• Suspected fraudulent activity, money laundering, or other illegal activities.
• Inaccurate or false registration information.
• Failure to comply with KYC verification requests within the stipulated timeframe.
• Accounts that have been inactive for more than 12 consecutive months.

For accounts closed due to a breach of terms, r77 reserves the right to withhold funds in the relevant account subject to any ongoing investigation and any related legal claims.

R77 takes the protection of members' personal data seriously. All information you provide to r77 is collected, processed, and stored in accordance with Privacy Policy our detailed.

In summary, r77 is committed to:

• Not selling or transferring members' personal data to third parties without your explicit consent, except where required by law.
• Using 256-bit SSL encryption for all data transmission between the platform and your device.
• Storing your account and financial data using secure and protected storage systems.
• Provide you with access to view, update, and request deletion of your personal data in accordance with applicable provisions.

Please refer to Privacy Policy r77 for more complete information on how we manage your data.

The r77 platform is provided "as is" to the extent permitted by applicable law. r77 makes no warranties, express or implied, regarding merchantability, fitness for a particular purpose, or uninterrupted service delivery.

• R77 is not liable for any losses arising from service interruptions, technical failures, or factors beyond r77's reasonable control.
• R77 is not responsible for any gaming decisions made based on information provided by third parties or sources not verified by r77.
• R77's maximum liability to you under any circumstances shall not exceed the total amount you deposited within the 30 days preceding the relevant claim.

R77 reserves the right to modify, add, or remove any part of these Terms and Conditions at any time at our sole discretion. Members will be notified of any material amendments via an in-platform notice or through your registered email.

Continued use of the r77 platform after any amendment to these terms takes effect constitutes your acceptance of and agreement to the updated version. If you do not agree with the amendments, you must stop using the platform and close your account.

The most recent update date for these Terms and Conditions will always be displayed at the top of this document. It is your responsibility to review these Terms and Conditions periodically to ensure you remain compliant with the latest version in effect.

In the event of any discrepancy between the Malay version and any other version of this document, the Malay version shall apply for Malaysian members.